Privacy Policy
Last updated: July 20, 2026
Nexa Solutions ("Nexa Solutions", "we", "us", or "our") operates the website nexasolutions.de and nexa-solutions.in (the "Site") and provides website development, software, and digital marketing services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, or purchase our Services, including payments made through payment gateway providers such as PhonePe.
1. Information We Collect
We may collect the following categories of information:
- Contact details: name, email address, phone number, and company name submitted through our contact, quote, or newsletter forms.
- Project information: details you share about your business or project requirements.
- Payment information: when you make a payment for our Services, payment processing is handled by our third-party payment gateway partner (e.g., PhonePe). We do not store your card, UPI PIN, or bank credentials on our servers; we may retain transaction identifiers, amount, date, and payment status for invoicing and record-keeping.
- Usage data: IP address, browser type, device information, pages visited, and referring URLs, collected automatically via cookies and analytics tools such as Google Analytics and Google Tag Manager.
2. How We Use Your Information
- To respond to enquiries and provide quotes for our Services.
- To deliver, invoice, and support the Services you purchase.
- To process payments and prevent fraud, in coordination with our payment gateway provider.
- To send updates, newsletters, or marketing communications, where you have opted in.
- To improve our Site, understand usage patterns, and comply with legal obligations.
3. Payment Processing
Payments made on our Site or for our Services are processed by licensed third-party payment gateways, including PhonePe. When you make a payment, information you provide is transmitted directly to and processed by the payment gateway under its own privacy policy and security standards (including PCI-DSS compliance). Nexa Solutions does not have access to or store your full payment card details or UPI credentials.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Payment gateway providers (such as PhonePe) solely to process transactions.
- Service providers who help us operate the Site (hosting, analytics, email delivery), under confidentiality obligations.
- Authorities, where required by law, regulation, or legal process.
5. Data Retention
We retain personal and transaction information for as long as necessary to provide the Services, comply with legal, tax, and accounting obligations, and resolve disputes.
6. Cookies
We use cookies and similar technologies to operate the Site, remember preferences, and analyse traffic. You can control cookies through your browser settings; disabling cookies may affect Site functionality.
7. Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure.
8. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the details below.
9. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: contact@nexa-solutions.in
Phone: +91 8077313241
Office: New Delhi, India